Wetsuit Hire Agreement

Cost of Hiring Wetsuit

1. The hire fee for each wetsuit is £59 FOR THE WHOLE SEASON (From date of hire - 30th September 2024). + £40 deposit.
2. Your wetsuit hire will be subject to the standard shipping costs when placing an order online at zone3.com. The deposit of £40 will not count towards your minimum order spend for free delivery.
3. Payment is to be online via the ZONE3 website. The full price of the wetsuit rental must be received before the suit is posted. (HIRE FEE, DEPOSIT & POSTAGE).
4. If you wish to keep the hire suit at the end of the season, please notify us and we will confirm the additional cost. If you wish to keep the wetsuit please inform ZONE3 via email at hello@zone3.com. Otherwise please return the hire wetsuit to ZONE3 (see details below) and the deposit of the suit, less any charges for damage/cleaning, will be returned back to you.
5. Please note that Rewards points cannot be redeemed or accrued against the deposit payment. 

Your Responsibility when in possession of the wetsuit

1. The suit is YOUR RESPONSIBILITY. Please treat it as such and look after it accordingly.
2. Please take a few minutes to read the sizing information on the product page - Mens or Womens, which also shows a video of how to put the suit on correctly.
3. If you wish to exchange the size of your wetsuit once it has been delivered to you please raise a return via our returns portal. There will be additional postage costs of £10, and the replacement will be issued once the original suit has been scanned by the carrier. 

Returning your wetsuit

1. The wetsuit MUST be returned to ZONE3 no later than the 30th September 2024, and no earlier than 1st September. If it is not received back by this date your deposit will be held and it will be considered a wetsuit purchase.
2. The suit must be returned to ZONE3 in the same condition it was sent out. It must be completely rinsed clean, totally dry and with no damage and turned the right way out. Each returned suit is individually inspected, and the following charges will be made where applicable: £10 for cleaning, £10 for each hole/rip/tear/undue damage, £10 if the suit is wet.
3. Please allow up to 28 DAYS from the date we receive your suit for the deposit refund to be credited to your account.
4. When returning the suit at the end of your rental please go to our returns portal, where you can create a return label. The cost of the return is £10 within the UK. If you are oustide of the UK you will be responsible for the cost of returning your item. 
5. Please ensure your returned suit contains the order number, your name, and your billing address and email to ensure the suit can be correctly identified.
6. Cancellation of a Hire Reservation - We can accept a reservation cancellation prior to the dispatch of the hire goods, in which case any prepayment will be refunded in full.
7. Once hire goods have been dispatched for a period of more than 8 days the hire charge cannot be refunded.
8. Hire can be cancelled within 7 days of receiving the hired items. The customer must give written notice to hello@zone3.com that they wish to cancel. All returned products must be returned unused in the original packaging with packaging still sealed. Return postage is the responsibility of the customer. Once received back and inspected, a full refund will be given. We reserve the right to refuse a refund on the item should the item be deemed to have been used. All refunds are limited to the hire fee only.