UK Standard - Tuesday, 17th of December
UK Next Day - Friday, 20th December
USA - Tuesday, 17th of December
EU - Tuesday, 17th of December
R.O.W - Monday, 16th of December

Zone1* - £7.95/ €9.95 or free for orders of £125/ €125 and over.

Europe -£7.95/ €9.95 or free for orders of £125/ €125 and over.

International – £19.95/ €19.95 or free for orders of £150/ €150 and over.

*Zone1 contains Guernsey, Isle of Man, Jersey

Delivery times:

Europe - 5 to 8 days (please allow for 2 to 3 days processing).

International - 8 to 10 days (please allow for 2 to 3 days processing)

European orders are despatched from within the EU so are not liable for customs and duty charges.

Whether racing or training, we want to be sure you’re in the best fitting triathlon kit so we’ve put together a helpful sizing chart, so you can shop with confidence in the knowledge that the size you purchase is right for you. However, if it’s not quite right please notify us as soon as possible to arrange a return.

Refunds are available within 28 days of purchase on orders placed directly with us either on our website or at an event (not through one of our retailers). Any returned item must be in the same ‘as new’ condition as it was received. The customer is responsible for the return carriage costs and items must be sent using recorded and insured delivery. Returned goods must be sent with a completed returns form. Individual Country associated Duties and Taxes will not be refunded unless the item is returned as new. We will aid with warranty items through customs where possible.

Please note refunds are not available on wetsuit hire or ex-demo items.

Please go here returns.zone3.com for our returns platform, you will need your order number and email address used for your order.

Please click here (https://returns.zone3.com) to access our returns platform, this will open a new window, you will need your order number and one of the following; email address, zip code, contact number used for your order. Please note: Our returns portal will only accept return requests within the standard returns window.

If your warranty return is outside of this, please contact hello@zone3.com and include images of the issue which you require to be covered under warranty. Please provide as much information as possible to allow our team to assess your case efficiently.

Full warranty policy here: https://zone3.com/pages/warranty

Returns address for UK Customers:
International Logistics Group Ltd

International House Unit 2C & 2D Gatwick Gate

Charlwood Road,

Lowfield Heath,

Crawley,

West Sussex,

RH11 0TG

Returns address for EU and Irish Customers:

Zone3 Returns Department
Van Salmstraat 54
5281 RS RS Boxtel
The Netherlands

We cannot accept responsibility for damage caused in transit when returning the goods. Please take care when packaging the goods and use a recorded and insured mail delivery service. Items not received or damaged in transit cannot be exchanged or refunded.