Wetsuit Hire Agreement

This Agreement sets out the terms and conditions for hiring a wetsuit from ZONE3. By proceeding with the hire, you confirm that you have read and agree to the terms below.

1. Cost of Hiring a Wetsuit

• Hire Fee: £69 for the full season, from the date of hire until 30th September 2025.
• Deposit: £40 refundable deposit, returned after inspection if the wetsuit meets return conditions.
• Shipping: Calculated at checkout. The deposit does not count toward free delivery minimum spend.
• Payment: Full payment (hire fee, deposit, shipping) must be made before dispatch.

Note: Rewards points cannot be redeemed or earned on the deposit.

2. Your Responsibilities

• Wetsuit Care: You are responsible for looking after the wetsuit during your hire period.
• Sizing: Check our size guide and watch the fitting video before use.
• Exchanges: Wetsuits that have been worn in the water cannot be exchanged. Please reach out to our customer support with any concerns prior to wearing the wetsuit in water.
  

3. Exchanges

If you need a different size:

• Request an exchange through our Returns Portal.
• You’ll be issued a prepaid label.
• A £10 fee will be charged to cover return and redelivery.

4. Returning Your Wetsuit

• Return Deadline: Wetsuits must be returned by 30th September 2025.
• Missed Deadline: If not returned by this date, the wetsuit will be considered purchased and your deposit retained.
• Return Condition: Wetsuits must be:
  • Clean and completely dry
  • Free of rips, tears, or holes
  • Turned the right way out
  • Free of sand, saltwater, and debris
• Inspection & Deductions:
  • £10 – cleaning fee
  • £10 per hole, rip, or tear
  • £10 if returned wet
• How to Return: Start your return through the Returns Portal. A £10 return fee will be deducted from your deposit.
• Include: Your order number, name, billing address, and email with the return.

5. Cancellation Policy

• Before Dispatch: Cancel any time before dispatch for a full refund of all charges.
• After Dispatch: You have 14 calendar days from receiving your wetsuit to cancel, provided it is unused and sealed in original packaging.
  • Return postage is at your own expense.
  • Full refund of hire fee and deposit issued upon return and inspection.

6. Liability

ZONE3 is not liable for injuries, loss, or damage resulting from misuse or failure to follow wetsuit care instructions. This does not affect your statutory rights.

7. Governing Law

This agreement is governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Us

If you have any questions, or would like to keep your wetsuit at the end of the season, email us at hello@zone3.com.

By proceeding with your wetsuit hire, you acknowledge and accept these terms and conditions.