ZONE3 OPPORTUNITIES
We are motivated by that feeling of achievement. It drives us forward every day, relentlessly innovating. Join us on our journey, we are devoted to helping you reach new goals.
zone3 opportunities
We are motivated by that feeling of achievement. It drives us forward every day, relentlessly innovating. Join us on our journey, we are devoted to helping you reach new goals.
OUR Values: Product: Passion: People
No matter where you are in your career journey, we create a culture to maximise your performance and enable you to achieve that feeling of being your absolute best.
We are a dynamic team with a proactive, positive attitude to getting things done and having some fun along the way.
On our path to becoming the world's most loved multisport brand, we are looking to continue building a team that matches our ambition.
Find out more About ZONE3
Our Culture
We are looking for people who can join us and can make a real difference. We are a dynamic team with a proactive, positive attitude to getting things done and having some fun along the way.
Is this you?
- Enthusiastic and eager to learn.
- Used to rolling sleeves up and getting stuck in to make things happen at pace.
- Proactive and quick to find solutions.
- Comfortable with working independently and autonomously.
- Positive and proactive approach to work.
- Team player.
- Strong Communicator.
- An interest in sports/ active sportsperson.
employee lifestyle benefits
We believe in offering a professional environment that reflects modern lifestyles, with flexi-time and Hybrid working to allow our team to split their time between home and our head office in Guildford, Surrey.
List of Benefits
- 60% off products with employee discount.
- 40% off products for your Friends and Family.
- Hybrid working (2 days in the office/3 days remote).
- Flexi-time.
- Bike2work Scheme.
- 30 days holiday (extra days holiday for 2 years service).
- Quarterly Social Events.
current opportunities
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Customer Service Executive
Apply NowThe CS team are the frontline to our customers and play an integral part in ensuring satisfaction and brand loyalty, two things which are very important to ZONE3. As such, the role involves becoming a product expert, living and breathing the ZONE3 range in order to give the best support and advice.
On a day to day basis the team will handle a variety of tasks and responsibilities; helping customers via email, live chat and phone. These range from pre purchase opportunities such as support in sizing and choice, to post purchase queries on deliveries, warranties and returns.
KEY RESPONSIBILITIES:
- Deliver an outstanding, industry leading customer experience to ZONE3 eCommerce customers.
- Respond to customer enquiries in a professional and efficient manner across all contact channels.
- Take accountability for delivering high standards of service in support of team KPIS.
- Liase with internal stakeholders in pursuit of issue resolution.
- Willing to support other teams in delivering key business objectives.
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